Payment methods:

– Bank Transfer (Invoice for payment) – please contact us via WhatsApp with request for invoice.
– Credit Card (Stripe).

Delivery:

DHL Express from European warehouse

Country Price (to 2,5 kg) Price (to 5 kg) Price (to 10 kg)
USA 75 $ 86 $ 111 $

International shipments may be subject to the imposition of customs or import duties once they reach their destination. You will be liable for all of these duties and it is your sole responsibility to pay the charges to release the goods from the shipment. We are legally required to declare the full value of the shipment and will provide an invoice to customs should they require it. Please be aware that customers are responsible for payment of any local customs duties. If customs duties are refused or unpaid these will be deducted from any future refund if applicable. We have no control over these charges as customs policies vary by country and states. If you have any questions related to customs charges, we advise you to contact your local customs office.

General Shipping Policy

In the event of delivery delays we will contact customers as soon as we can. General Return Policy
  • Purchased products can be returned for a full refund within 14 days of the purchase, as long as they are in their original, unopened packaging, and the customer should organize the return transportation.
  • If you have ordered an incorrect product, KBEAUTY PRO will offer a courtesy exchange IF YOUR PRODUCT IS UNOPENED, for just the cost of delivery. Opened products cannot be returned.
  • KBEAUTY PRO will not reimburse third-party shipping expenses organized by the customer.

Order Cancellations

  • KBEAUTY PRO processes orders for shipping within 12 hours of the purchase during weekdays, and on the first business day after a weekend. To cancel your order, contact us within 12 hours to have the best chance of stopping your order before it ships. We strive to ship orders as quickly as possible, but cannot guarantee order cancellation before shipment.
  • If you change your mind while your order is in transit, contact us, refuse delivery, and request that the item be “returned to sender”.
  • Refunds will be issued as described in the General Return Policy.

Refunds

  • Refunds are issued within two business days after the returning product has been received in our office. Refunds are applied to the credit card or PayPal account used for the original purchase. Refunds can take up to 14 business days to be reflected on your financial records.